CANADA & INTERNATIONAL SHIPPING – CUSTOMS, DUTIES TAXES AND FEES
All international packages must clear customs before the item is delivered. Some countries charge tax and duties on international shipments. Please note that buyers are responsible to pay for any and all duties and customs charges that may be incurred. Please look into the tax, duties, customs and import policies of your home country before placing your order. The following links may assist you estimating the taxes, duties and fees on your order, however it is best to check with customs in your country.
We ship all items via UPS, DHL, FedEx or USPS Mail with delivery confirmation, tracking and insurance. Delivery time for UPS, DHL or FedEx is usually between 4-10 business days and includes time in customs.
USPS Mail has an estimated transit time of 10-15 business days, which does not include time in customs. Time in customs may vary from a few days to 6 weeks and is out of our direct control. We offer USPS Priority Mail because it is an affordable option and includes online tracking, and does not charge a high brokerage fee.
USPS Mail is very frequently delayed at customs. If you choose this method, we ask that you have at least an 8 week delivery window from the time your order ships to the time you need to receive your order. If your order is time sensitive, please select an express shipping option to ensure a timely delivery.
Tea and Becky Invitations is not responsible for delays due to customs.
Taxes, duties and brokerage fees are not included in the shipping price and are the responsibility of the buyer. The following links can help you estimate the additional cost:
www.dutycalculator.com – This site can help you estimate the additional taxes and fees charged by your country.
UPS Worldwide Saver – View this page to learn more about UPS Worldwide shipping service.
UPS Brokerage Rates for Customs Clearance into Canada – View this page to estimate the brokerage fees that will be charged by UPS in addition to Canada’s taxes.
INTERNATIONAL SHIPPING FOR MATCHBOXES AND MATCHBOOKS
The matchboxes will arrive to you EMPTY, without the matchsticks, and are safe for international shipping. Matchsticks are considered hazardous materials (flammable) and cannot be shipped via airmail. International shipping is not available for matchbooks, only matchboxes.
We work diligently to ensure that all packages are shipped on time and in perfect condition. Tea and Becky is not responsible for any damages as a result of an error or late delivery due to UPS, DHL, FedEx or USPS delays, weather, acts of nature and/or any other instance that also deems the shipping delivery date guarantee invalid.
UNDELIVERABLE / RETURN TO SENDER PACKAGES
Any package that cannot be delivered to the ship-to address given during checkout and needs redelivery and/or address changes will incur additional shipping fees. The fees must be paid before redelivery is scheduled. These shipping fees will be deducted from any refunds requested.
OTHER SHIPPING INFO
All items are shipped to the address giving during checkout only.