Shipping
We currently ship within the United States only.
Orders ship via UPS, FedEx, or USPS and include tracking. Production typically takes approximately 2-3 weeks unless otherwise noted on the product page. Once shipped, most orders arrive within 3–5 business days, although delivery times are ultimately determined by the shipping carrier.
Please verify your shipping address before placing your order. Orders are shipped only to the address provided during checkout.
If a package is returned because of an incorrect or undeliverable address, additional shipping charges will apply before the order can be reshipped. These charges may be deducted from any eligible refund.
Order Personalization
All personalized products are customized using our Live Preview Customizer. Please carefully review all names, dates, wording, spelling, colors, and layout before placing your order.
Once your order is placed, your personalization is automatically submitted for production. Because orders move into production quickly, changes or cancellations cannot be guaranteed.
Additional design requests, including new artwork, font changes, wording revisions, or layout modifications beyond the options available in the customizer, may require an additional custom design fee.
Cancellations, Returns & Refunds
Personalized Orders
Because personalized items are created specifically for you, they cannot be resold and are not eligible for return once production has begun.
Orders submitted through the Live Preview Customizer are considered approved at checkout. Because production begins quickly, cancellations, changes, returns, exchanges, and refunds cannot be guaranteed and may not be possible once production has started.
If there is ever an issue with your order, please contact us as soon as possible. We are committed to providing exceptional customer service and will always do our best to make things right.
Non-Personalized Orders
We accept returns of non-personalized items within 14 days of delivery.
Items must be unused, in their original condition, and returned in their original packaging.
Return shipping costs are the responsibility of the buyer. Original shipping charges are non-refundable.
If your order qualified for free shipping, a 20% restocking fee will be deducted from your refund.
Returns that do not meet these requirements may not be eligible for a refund.
Customizer Approval & Printing Errors
Orders submitted through the Live Preview Customizer are printed according to the information entered and approved by the customer at checkout. Tea and Becky is not responsible for spelling, grammar, incorrect dates, or other information submitted during customization.
If your finished product differs from the customization submitted with your order due to an error on our part, please contact us within 7 days of delivery. We will gladly correct the issue as quickly as possible.
Color Variations
Actual printed colors may vary slightly from what you see on your computer, tablet, or phone screen due to differences in monitors, device settings, printing methods, inks, and materials.
Slight color variations are normal and are not considered printing defects. Because of this, they are not eligible for refunds, exchanges, cancellations, or complimentary reprints.
Copyright & Image Use
All Tea and Becky designs, artwork, graphics, photographs, product images, and other content are protected by copyright and remain the exclusive property of Tea and Becky.
You are welcome to share our product images on Pinterest, Facebook, Instagram, blogs, and other social media, provided that Tea and Becky is clearly credited and the image links directly to the corresponding product page or to teaandbecky.com.
